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Frequently Asked Questions

Why is Butte Credit contacting me?

We are contacting you regarding an account placed with our office for collection.

How can I make a payment?

You may pay online through our secure portal or contact our office directly.

What if I think the balance is wrong?

Contact us so we can review the account and discuss dispute options.

Can I ask questions about medical charges?

Yes. For treatment or billing detail questions, you may also need to contact the original healthcare provider.

How do I update my communication preferences?

Please contact our office by phone or email.